Kennel Services

Pet Spa Baths & Other Kennel Services at Northwood Animal Hospital in High Point, NC

Pamper your pet with our spa baths, featuring top-quality products for a luxurious grooming experience at Northwood Animal Hospital.

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Dive into Our Bathing and Spa Services

Experience the full range of pet pampering at Northwood Animal Hospital with our comprehensive bathing and spa services. From spa baths to blow drying, regular brush out, ear cleaning, and nail trimming, your pet will receive attentive care. Discover our spa rules, cancellation policy, and pricing details for our bathing services below.

Spa Bathing & Other Kennel Services Terms and Conditions

(Revised May 2024)

All pets must be an establish patient at NAH and have been seen by one of our veterinarians within the last 12 months for their annual wellness exam checkup, vaccines and testing (Note: Sick related visits do not fulfill this requirement), be compliant with our hospital’s core vaccine policy and testing, must have their NAH account in good standing, with no pending or past due balances.
(Questions about this? Please contact our office by telephone during regular business hours at 336-887-2606)
Our hospital’s core vaccine and testing policy for Dogs and Cats is listed below: (All within a period of the last 12 months, unless otherwise told by our veterinarians from a pet’s check-in date at our facility)

Dogs:

NAH’s Annual Wellness Exam.
Core Vaccines: Canine Distemper, Adenovirus, Parvovirus, Parainfluenza, and Leptospirosis (DAPP-L), Bordetella (Upper Respiratory Diseases), Rabies Vaccines.
Proof on record of a negative result for a Idexx Snap 4Dx Blood Test (age dependent). Click Here! to learn about Idexx Snap 4Dx testing.
Proof on record of a negative result for an internal parasite screening test. Click Here! to learn about NAH’s intestinal parasite screening/testing, its technology and benefits.

Cats:

NAH’s Annual Wellness Exam.
Core Vaccines: Feline Viral Rhinotracheitis, Calicivirus, Panleukopenia (FVRCP) and Rabies Vaccines.
Proof on record of a negative result for an internal parasite screening test.

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All pets using our facility are to remain at all times free of fleas, ticks, and have no symptoms (and have not shown any symptoms within the last 14 days prior to the pet’s check-in date) of any transmittable virus, disease and/or parasites.

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Any type of activity or symptoms are reported to our veterinarians. If a pet requires treatment as per our veterinarians, all costs related to such treatment will be an additional expense to the pet owner.

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NAH reserves the right not to perform or refuse services as needed, based on several factors such as but not limited to: Behavior, behavior changes, temperament, inclement weather, to name a few examples.

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Personal Items are not allowed and will not be accepted for pets staying at our facility (with the exception of currently prescribed medications and the pet’s own food brought from home). Items not accepted during a pet’s stay include but are not limited to beds, blankets, pillows, or any type of bedding like toys or items to be left in the pet’s kennel. Our facility is set up to offer similar items at the pet owner’s request, approval, and their understanding and acceptance of all risk and liability this may cause, including but not limited to being fully responsible for any/all additional expenses.

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Northwood Animal Hospital “NAH” may capture pictures/videos of pets, their pet owners or owner’s agent while on premises, and may use, re-use, and publish such pictures/videos on NAH’s social media platforms, website, and/or use such for marketing purposes. By entering our facility’s premises, I understand and agree to release NAH, its staff members and officers from any and all liability/demands arising out of the use of such images/videos without limitation, as well as all claims for libel or invasion of privacy.

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Changes in Behavior: A pet’s behavior and/or temperament could change at any moment and could lead up to the inability to use our facility anymore.

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Large Breed Dogs/Pets – We unfortunately are not able to accommodate larger, extra-large and/or giant dog breeds/pets. Our current infrastructure does not allow us to do so and be able to conduct our mission statement. We apologize for any inconvenience this may cause. Click Here! to read our mission statement and commitment to our clients and their pets.

Cancellation & No-show Policy

Spa Baths Only Reservations: Require a Three (3) Business days cancellation notice prior to the pet’s scheduled spa bath date, in order to avoid any fees.
Spa Baths On Departure Date From Boarding: Require as well Three (3) Business days cancellation notice prior to the departure date. Same Day/Departure Day spa bath cancellations will incur charges for 50% of the cancelled spa bath.
Note: After hours/weekends/holidays communications with our office will be noted as received on the following business day.
In the event a pet has more than 3 combined total cancellations and/or No-shows, NAH reserves the right to require a non-refundable prepayment for any future services/reservations.

Spa Baths and Other Kennel Services Pricin

Please contact our office directly by phone or email during regular business hours to inquire about pricing for our Spa Baths and other Kennel related services. Thank you for your understanding.
Our office’s general contact information is: Phone/SMS/MMS number: 336-887-2606 and email: frontdesk@northwoodah.com
Prices are subject to change without notice.
Our Spa Baths Include: Spa Bath, Blow Out Drying & Regular Brush Out, Regular/Basic Ear Cleaning, and Nail Trim/Clipping (Dremel upon request).
Our Spa Baths DO NOT Include: Ear Pluck, Medicated Ear Cleaning, De-Matting Needs, Any sort of cutting, shaving or trimming of hair (We do not offer grooming services), additional fees for a pet’s behavior and temperament.